How it works

Price & process for our waste collection service

PLEASE NOTE – We are at capacity on some of our collection routes. This means that we might not be able to add your location. If you subscribe, we will let you know as soon as we can. Thank you for your understanding.

*Child care and aged care facilities  – please contact us using our Contact Us form

GUIDELINES – for the waste nappy collection service

Please read

When you subscribe to our service, you are agreeing to our guidelines, which are the rules for the waste nappy collection service that everyone needs to follow. Please read these carefully. Thank you!

1. Only disposable nappies will be collected, please don’t include any other rubbish e.g. no gloves, no metal or glass, no toys, no food items, no baby clothes, no car keys or remotes (!) etc etc … Other rubbish affects the recycling process. 
2. Please shake solid poo from the diapers into your toilet first, just like when using reusables. You don’t need to scrape the nappy, just shake off any solids into your toilet and flush away.
3. NO WIPES in the bags or inside your nappies! They are not recyclable and not good for the environment, please put them in your other rubbish bin. And maybe consider using a more sustainable alternative? 
4. Fold and tab your nappies closed (after removing solids and wipes!).
5. Biodegradable nappies or bags made with plant-based PLA plastic are not accepted. Plant-based PLA plastic is not recyclable and has to go to the rubbish dump where it will break down and release climate changing emissions just like organics do. Use plastic bags for collection, not paper. Ask us if you’re not sure about your bags! 
6. No double bagging – Please don’t put your bag of nappies inside another bag or use the small single nappy bags, only put loose nappies into your bigger plastic bags. Please don’t put several small bags of nappies or long noodle bags of nappies into the bigger bags. Untwist and shorten all twisted/noodle bags before you put them out for collection, they don’t need to be in another bag.. 
7. Note your collection day and time, we cannot be held responsible if you miss the pick up, and we can’t wait more than a minute!
8. Follow our instructions on how, when, and where to leave your nappies. You’ll receive the information once we confirm we can collect from your address.
9. If you plan to move house, let us know AND login and update your address on the website, at least 2 weeks in advance. We’ll need to change our pick-up routes and let you know if we can collect from your new address!
10. Ensure your subscription payments are up to date. If your subscription is overdue, your diapers won’t be collected.
11. Read the Ts&Cs, you are responsible for setting up, pausing, AND cancelling your payments when you cancel your subscription. You need to give two weeks notice of cancellation.
12. Inform ALL your carers about these guidelines! Ensure everyone understands what to do and will follow these guidelines, to ensure your subscription is not cancelled.
13. ASK US if you need help, we’re happy to assist!

You’re one click away  from recycling your disposable nappies to help build a sustainable future, for our planet and for future generations.

By clicking on the subscribe button, you are agreeing to these guidelines.